Privacy policy

Bender Labs places great importance on your privacy and we have made keeping your information secure a high priority. The purpose of this document is to inform you of how we use and protect your personal data, as well as the reasons why we process this data.

We may collect personal identification information from counterparties in a variety of ways, including, but not limited to, when counterparties visit our website, register on the website, and in connection with other activities, features or resources we make available on our website. Counterparties may be asked for identification information as appropriate. Personal information is typically data that identifies an individual or relates to an identifiable individual. This includes information you provide to us, information which is collected about you automatically, and information we obtain from third parties. Counterparties can always refuse to supply personal identification information, except that it may prevent them from using all features available on the website. We may collect non-personal identification information about counterparties whenever they interact with our website. Non-personal identification information may include browser name, computer type and technical information about counterparties means of connection to our website, such as the operating system and the Internet service providers utilized among other similar information.

To the extent permitted under the applicable law, we may collect certain types of information automatically, such as whenever you interact with the Sites or use the Services. This information helps us address customer support issues, improve the performance of our Sites and applications, provide you with a streamlined and personalized experience, and protect your account from fraud by detecting unauthorized access. Information collected automatically includes:

Usage Data: Authentication data, security questions, click-stream data, public social networking posts, and other data collected via cookies and similar technologies. Please read ourCookie Policy for more information.

We use your personal data to fulfill various legal and regulatory obligations, including:
The fight against both money laundering and the financing of terrorism;
Compliance with applicable legislation on international sanctions and embargoes;
The fight against tax fraud, compliance with tax audits and reporting obligations ;
Responses to official requests from duly authorized public officials or judicial authorities.

Bender Labs may collect and use counterparties personal information for the following purposes: ​ 
To send periodic emails and newsletters 
To personalise the website interface and the user experience 
To improve customer service 
To run and operate features available on the website 
To satisfy our regulatory requirements, including but not limited to, KYC / AML compliance 
We may use email addresses to send them information and updates pertaining to their usage of our website. We do not sell, trade, or rent counterparty personal identification information to others. We may share generic aggregated information not linked to any personal identification information regarding visitors and users with our business partners and with regulatory bodies to the extent required by law.

We adopt appropriate data collection, storage, processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our website.

If users decide to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or market information, etc.

In a world in constant technological evolution, we regularly update this information document.Therefore, Bender Labs reserves the right to update this privacy policy at any time. When done so, we will post a notification on the main page of our website. We encourage users to frequently check this page for any changes in order to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

By using our website, you signify your acceptance of this policy. If you do not agree to this policy, you may not use our website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.

If you have questions or concerns regarding this Privacy Policy, or if you have a complaint, please contact us at contact@benderlabs.io, or by writing to us at the address of your operating entity (provided above).

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